The only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.
Essential
14-day free trial
$39
/month
The customer support plan for individuals, startups, and small businesses.
$39
seat
- Shared inbox
- Inbox views
- Basic chatbots and automations
- Fin AI Compose
- Ticketing system
- Public help center
- Unlimited articles & collections
- Help center customization
- Fin AI Chatbot
- Fin AI Answers
- Fin Custom Answers
- Multiple content sources
- Content targeting
- 1:1 direct messages
- Banner messages
- Tooltips
- Live chat
- Inbound email
- Email campaigns
- SMS
- WhatsApp
- Phone
- Custom objects
- Custom events
- Pre-built reports
Advanced
14-day free trial
$99
/month
Powerful automation tools and AI features for growing support teams.
$99
seat
- Everything in Essential, plus:
- Multiple team inboxes
- Workflows for advanced automations
- Fin AI Summarize
- Fin AI Autofill
- Multilingual help center
- Workflows for Fin
- Social
- Custom reports
Expert
14-day free trial
$139
/month
Collaboration, security and reporting tools for large support teams.
$139
seat
- Everything in Advanced, plus:
- Workload management
- Fin AI Compose (my tone of voice)
- Multiple help centers
- Custom roles
- SSO & identity management
Add-ons
Proactive Support Plus
$499
/month
Onboard, educate, and notify your customers with in-context, automated messages to cut support volume and keep customers happy.
- Product tours, checklists, surveys and more *